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Building Safety and Emergencies

With toilets, elevators and lights in use all day and night, how do the thousands of New York buildings continue to operate safely?



Department of Buildings
The Department of Buildings (DOB) makes sure buildings are safe and meet health, fire and structural standards. DOB reviews plans for the construction and alteration of buildings, inspects elevators and boilers, and licenses trade members, such as plumbers and electricians. If there is a structural emergency in your building, you want to complain, or you need information on licensed trade members, call your DOB borough office.

For after hours emergencies or broken or unsafe elevator complaints, dial 311.

 

Bronx
Monday through Friday, 8:30 am to 5 pm
1932 Arthur Avenue, 5th Floor
Bronx, NY 10457
(718) 579-6920
TTY (718) 579-6903

Brooklyn
Monday through Friday, 8:30 am to 4 pm
210 Joralemon Street, 8th Floor
Brooklyn, NY 11201
(718) 802-3675
TTY (718) 802-4330

Manhattan
Monday through Friday, 8:30 am to 4:30 pm
280 Broadway, 3rd floor
NY, NY 10007
(212) 566-0042
TTY (212) 566-4769

Queens
Monday through Friday, 9 am to 4 pm
120-55 Queens Blvd
Kew Gardens, NY 11415
(718) 286-0600
TTY (718) 286-0781

Staten Island
Monday through Friday, 8:30 am to 4:30 pm
10 Richmond Terrace
Borough Hall, 2nd floor
Staten Island, NY 10301
(718) 816-2300
TTY (718) 816-2164



Window Guard Complaints
Afraid a child might fall out of window? The Department of Health's Central Complaints and Information Line takes complaints regarding window guards.

Call 311.

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The Public Advocate's Office • 1 Centre Street, 15th Floor • New York, NY 10007 • General Inquiries: (212) 669-7200
Ombudsman Services: (212) 669-7250 • Fax: (212) 669-4091